UNF*DGE
Your Marketing
The podcast where we talk about what really happens when marketing doesn’t go according to plan
Latest Episodes
From Bland to Brilliant: Transforming Your Testimonials
Episode 87
Discover why most testimonial strategies fall short and how authentic customer stories drive real business growth. Neil Carroll and Kristi Mitchell explore the hierarchy of testimonials, actionable tips for capturing impactful feedback, and methods to turn client insights into powerful marketing assets. Whether you're just starting out or looking to take your testimonials to the next level, this episode offers practical advice to boost trust and credibility for your business.
Beyond the Sizzle: How to Pick a Marketing Agency That Listens
Episode 86
Marketing strategist, Kristi Mitchell, sits down with Lance LeFort, owner of LeFort Talent Group, to discuss lessons learned from years of hiring and working with marketing agencies. They explore the importance of healthy skepticism when evaluating agency promises, why true listening sets successful partners apart, and how one-size-fits-all solutions can often miss the mark for unique businesses. Lance LeFort shares real stories from managing recruitment and marketing efforts, highlighting the value of trust, personalized approaches, and having clear guarantees in agency agreements. Listeners will gain practical advice on vetting marketing providers, ensuring agencies understand their specific needs, and protecting themselves with strong contracts and realistic expectations.
From Google Ads Overload to Smart Outsourcing: A Data-Driven JourneyFrom Google Ads Overload to Smart Outsourcing: A Data-Driven Journey
Episode 85
Serial entrepreneur Jeremy Shapiro joins Kristi Mitchell to talk about the dangers of relying too heavily on a single marketing channel and the importance of data-driven decision making in business. They discuss real-life lessons from scaling ad campaigns, navigating diminishing returns, and the pivotal moment when bringing in outside experts made all the difference. Listeners will walk away with practical advice on hiring, tracking key metrics, and diversifying lead sources to reduce risk and support business growth.
Why Your New Website Isn’t Getting Traffic – Common Mistakes and Solutions
Episode 84
In this episode of UNF*DGE Your Marketing, Kristi Mitchell interviews Greg Mandile, a digital marketing expert with decades of web experience. They break down common misconceptions about launching a new website, especially the false belief that traffic will come automatically. Key themes include the importance of maintaining and optimizing your Google Business listing, using SEO strategies that fit your budget, and ensuring consistency across online directory listings. Greg Mandile also shares tips on vetting website providers, asking the right questions, and building a strong collaborative relationship for website success. Perfect for business owners who want actionable advice on driving real traffic and avoiding costly web mistakes.
The Power of Alignment: Why Your Lead Magnet Isn’t Converting
Episode 83
Discover how to avoid one of the most common marketing mistakes business owners make with lead magnets and sales funnels. Lisa Klein shares her journey from health coaching to business strategy, highlighting the importance of aligning your freebie with your core offer so you attract leads who are ready to buy. Kristi Mitchell and Lisa Klein break down actionable tips on creating strategic, high-converting lead magnets, building effective nurture funnels, and making sure your audience is the right fit for your services. Packed with relatable stories, practical advice, and honest reflections, this episode is a must for any business owner looking to optimize their marketing strategy and get better results from their list building efforts.
Solving the Sales-Marketing Disconnect – Real Stories and Solutions
Episode 82
This episode of UnF*dge Your Marketing features a conversation between Kristi Mitchell and Adam Rojas about the critical need for alignment between marketing and sales teams. Key themes include the pitfalls of disconnected messaging, the importance of unified customer-centered communication, and practical strategies for fostering collaboration between internal teams and external agencies. Adam Rojas shares real-world examples from his work with founder-led and early-stage companies, highlighting how misalignment not only impedes growth but also affects customer satisfaction and delivery. Listeners will walk away with actionable advice on bridging the gap between marketing and sales, ensuring their messaging resonates from first contact to final sale.
Stop Talking About Yourself! How to Build a Client-Centric Brand
Episode 81
Join Kristi Mitchell and Kim Marie McKernan as they explore the biggest branding mistakes business owners make, why skipping brand strategy can derail all your marketing efforts, and how embracing authentic, conscious marketing leads to real results. They discuss the importance of understanding your client's perspective, the danger of chasing shiny new tactics, and the power of feedback from your best customers. Whether you’re a small business owner or a marketing leader, this episode is packed with practical tips to build a trustworthy, standout brand and create marketing you actually enjoy.
Simplifying Sales and Marketing – Real Talk on Process, Mindset, and Results
Episode 80
In this episode, Kristi Mitchell switches roles and becomes the guest while sales expert Brian McDonald leads the conversation. They openly discuss the challenges and lessons that come with balancing marketing and sales as a business owner. Key themes include overcoming the fear of rejection in sales, the importance of having a clear and actionable sales process, and why simply doing more isn’t always better. Listeners will get valuable insights on how to simplify both marketing and sales, create structure around follow-ups, and the power of guiding prospects toward decisions without relying on high-pressure tactics or automation.
Authentication & Deliverability: Why Your Emails Aren’t Reaching Inboxes & How to Fix It
Episode 79
Marketing strategist Kristi Mitchell talks with email marketing expert Karen Grill about the costly mistakes business owners make with email marketing, especially around email authentication and deliverability. They unpack the critical changes made by Gmail and Yahoo, discuss best practices for maintaining a clean email list, and give actionable tips for avoiding the spam folder while building trust and engagement with your subscribers. If your business relies on email for marketing or sales, this conversation is packed with must-know insights.
2026 Marketing Checklist – Four Essentials for Sustainable Growth
Episode 78
Kick off your 2026 marketing with a strategic checklist designed to help you grow sustainably and stand out in a noisy market. Allyssa shares the most common marketing pitfalls from the past year, including the dangers of generic content, the need for authentic messaging, and the importance of grounding your efforts in strategy. You’ll learn why email marketing is still essential and how to avoid burnout by phasing in new tactics instead of taking on too much at once. Perfect for business owners who want to start strong and avoid overwhelm, this episode is packed with actionable tips to help you unfudge your marketing plan for the new year.
Finding Focus: How to Simplify Your Marketing and Get Results
Episode 77
Kristi Mitchell chats with Susan Harper, founder of Sharper Creative, about the realities of building a marketing strategy for service providers who have grown through referrals and relationships. Key themes include learning from marketing missteps, navigating the overwhelm of choosing platforms like LinkedIn, rebranding challenges, the value of repurposing content, and experimenting with creative outreach such as direct mail. Listeners will hear candid lessons about focusing on the right audience, managing bandwidth, building sustainable systems, and finding ways to stand out in a crowded attention economy.
From Zero Clients to Consistent Sales: The Power of Patience
Episode 75
In this episode of UnF*dge Your Marketing, Kristi Mitchell sits down with Scarlett Stanhope, the “Biz Hippie” and money and abundance coach, to talk about early business struggles, launching mistakes, and the lessons learned along the way. Scarlett shares her journey from launching her first program with zero sales to eventually building a successful business rooted in clarity, audience-building, and self-confidence. Key themes include the importance of consistent marketing, building a solid organic foundation before running paid ads, staying patient with your growth, and making small, strategic tweaks instead of constant overhauls. Listeners will find actionable advice on investing in themselves, growing their audience, and owning their value as business owners.
Email Marketing Mistakes Holding You Back and How to Fix Them
Episode 74
Discover candid conversations around common email marketing mistakes, finding your authentic voice, and overcoming the fear of vulnerability with Kristi Mitchell and Joanne Homestead. They explore the importance of alignment in your marketing, share strategies for balancing how much you reveal about yourself, and explain why true connection with your audience starts with what feels right for you. Packed with practical tips on nurturing your email list, building trust, and making marketing less daunting, this episode uncovers actionable lessons for soulful business owners and coaches looking to make a genuine impact.
Creating Your Unique Signal: Standing Out in an AI-Powered World
Episode 73
On this episode of UnF*dge Your Marketing, Steven Larmer joins Kristi Mitchell to talk about how business owners and coaches can avoid common mistakes when using AI in their branding and marketing. They explore why alignment and authenticity matter in building a memorable brand, and discuss the dangers of relying too heavily on AI-generated content without infusing personal perspective and truth. The conversation highlights lessons learned from real-world marketing experiments, the importance of genuine connections, and practical advice for creating content that truly reflects your brand’s unique voice.
Small Groups, Big Impact - How Personal Outreach Fuels Marketing Success
Episode 72
Join Kristi Mitchell and Kerry Dobson in Episode 72 of UnF*dge Your Marketing as they discuss the common marketing misstep of relying on passive market research through email newsletters, instead of direct outreach for feedback. Hear lessons about the power of personalized conversations, the importance of clarity in your ask, and how to cultivate genuine relationships for successful group programs. This episode highlights the value of quality, actionable insights over sheer numbers, and encourages transparency, vulnerability, and setting parameters when gathering feedback to fuel real growth.
Contracted for Results, Delivered Disappointment: Navigating Provider Expectations
Episode 71
On this episode of UnF*dge Your Marketing, Kristi Mitchell sits down with mindset coach Suzanne Longstreet to uncover the real-life challenges entrepreneurs face when hiring marketing support. Suzanne opens up about her personal experience navigating a health crisis while trusting a marketing professional who ultimately failed to deliver. Together, Kristi and Suzanne explore the importance of clear expectations, aligning on deliverables versus outcomes, and learning from setbacks. The conversation covers communication pitfalls, the value of measurable results, and how letting go of perfectionism can empower business growth—essential insights for any business owner seeking better marketing partnerships.
Why Marketing Pros Need Outside Help Too - Lessons from the Field
Episode 70
In this episode of UnF*dge Your Marketing, Kristi Mitchell chats with Anne Gillespie about the common marketing mistakes business owners make, especially around strategy and execution. Anne shares valuable lessons from her years running Fix and Form and 10 to Launch, emphasizing why even marketing professionals should hire external help for their own marketing and branding. The conversation highlights the importance of solid strategy before jumping into execution, the differences between graphic and copy-focused social media management, and using AI tools to streamline workflows without losing the human touch. Listeners will pick up practical tips on hiring, leveraging strengths, and building stronger brands.
Strengths-Based Business & Marketing: Amplify What Makes You Shine
Episode 69
Heather Kay joins host Kristi Mitchell to share her marketing journey, focusing on lessons learned from hiring a marketing consultant and navigating clear deliverables. Topics include the importance of setting strong expectations, effective communication, and the value of identifying your strengths to make a bigger impact. Heather and Kristi discuss strategies for leveraging personal talents, the power of networking, and avoiding common pitfalls when outsourcing marketing tasks. This episode is packed with practical advice for service-based business owners who want to avoid marketing mishaps and create collaborative partnerships that drive results.
Why Clear Agreements Matter: Learning from a Misaligned Partnership
Episode 68
On this episode of UnF*dge Your Marketing, Kristi Mitchell sits down with video expert Dan Bennett to unpack a tough lesson from a misaligned agency partnership. Dan shares his experience with hiring too soon, the pitfalls of in-kind service trades, and what happens when communication and boundaries aren’t clear. Together, they discuss the importance of setting milestones, holding vendors accountable, and learning to give yourself grace when things go sideways. If you want real stories and practical advice for avoiding marketing mishaps, tune in for candid conversation and actionable takeaways.
Episode 87
Discover why most testimonial strategies fall short and how authentic customer stories drive real business growth. Neil Carroll and Kristi Mitchell explore the hierarchy of testimonials, actionable tips for capturing impactful feedback, and methods to turn client insights into powerful marketing assets. Whether you're just starting out or looking to take your testimonials to the next level, this episode offers practical advice to boost trust and credibility for your business.