UNF*DGE
Your Marketing
The podcast where we talk about what really happens when marketing doesn’t go according to plan
Latest Episodes
How Real Stories (Not Bots) Build Trust and Business Growth
Episode 67
Renee Frojo joins Kristi Mitchell to share a candid story about a social media outsourcing mishap that threatened her brand’s reputation. They discuss the risks of outsourcing engagement, especially when using low-cost services or AI tools, and why authentic, personal interaction is key for building trust online. The conversation offers practical advice on what marketing activities to keep in-house, how to shift your mindset to enjoy marketing, and the importance of telling your own story to connect with your audience. Listeners will walk away with actionable tips for creating genuine engagement and avoiding common marketing pitfalls.
Staying True to Yourself in Marketing - Lessons from the Stage
Episode 66
In this episode of UnF*dge Your Marketing, host Kristi Mitchell chats with Ely Delaney, the "People Whisperer" and creator of the Follow Up Rockstar system. Ely shares a powerful story about a public speaking setback that pushed him to embrace his unique style instead of following advice that didn’t feel authentic. Themes covered include the importance of staying true to your core values in marketing, recognizing the difference between discomfort and misalignment, and why authenticity attracts the right clients. Listeners will gain valuable insights on learning from marketing missteps and how to show up as themselves to make a genuine impact.
Burned by Bad Marketing? Tips for Choosing Partners Who Deliver
Episode 65
Kristi Mitchell welcomes marketing expert Ben Albert for a candid conversation about common marketing mistakes business owners face, especially those who've been burned by flashy but ineffective marketing providers. Together, they unpack the dangers of one-size-fits-all solutions, the importance of trust and hands-on, tailored marketing strategies, and how to spot red flags when hiring a marketing partner. You’ll also hear practical advice on evaluating potential marketing vendors, questions to ask during discovery calls, and ways to build genuine value before making a hiring decision. This episode is all about helping business owners avoid marketing missteps and find approaches that truly align with their unique needs.
When “Handing It Off” Fails: How to Take Back Your Marketing
Episode 64
Join host Kristi Mitchell as she chats with growth expert Mara Whitener about the often-overlooked pitfalls of outsourcing marketing and the importance of operational clarity for CEOs. Mara shares hard-earned lessons from her own journey, including the challenges of finding the right marketing support, the consequences of vague messaging, and the value of customizing solutions to fit your unique business. Discover why you can't just “hand off” your marketing, how to get your content to sound like you, and actionable advice on building systems that let you grow your business on your own terms. Perfect for entrepreneurs ready to move beyond word-of-mouth growth and take control of their marketing.
Patience, Persistence, and Picking What Works: An Interior Designer's Journey
Episode 63
Award-winning interior designer Cristiana Crin joins host Kristi Mitchell to share her candid experiences navigating the challenges of marketing her business, Perpetuum Designs. From learning hard lessons about costly website and SEO mistakes to the importance of self-advocacy and patience, Cristiana reflects on the realities entrepreneurs face when hiring marketing providers. Key themes include the need for due diligence with vendors, aligning marketing tactics to your business model, and building resilience in the face of setbacks. This episode is a valuable listen for business owners seeking practical lessons and inspiration on overcoming marketing pitfalls.
5 Marketing F*dges to Fix Before Year-End: Evolving Your Marketing Plan Over Time - Don’t Set It & Forget It
Episode 62
Learn why a “set it and forget it” approach to marketing can stall your growth, and discover the importance of treating your marketing strategy as a living, evolving process. Christy Mitchell wraps up her 5-part Q4 Kickstart series with actionable advice on how to regularly review, refresh, and optimize your marketing efforts—whether that’s quarterly, twice a year, or annually. Get inspired by real client stories, practical tips for setting review cadences, and ways to keep your messaging and tactics aligned with changing market trends and audience needs. Perfect for mission-driven service providers who want to finish the year strong and set themselves up for a successful future.
5 Marketing F*dges to Fix Before Year-End: Avoiding Costly Marketing Mistakes - Fixing Your Funnel Before Fueling Your Fire
Episode 61
Kristi Mitchell unpacks the "Magic Bullet Fudge," a common marketing mistake where business owners treat tactics like paid advertising or lead generation services as quick fixes for deeper marketing issues. She highlights the importance of building a strong organic marketing foundation—focusing on your website, email marketing, and social media—before investing in ads. Kristi shares real-world examples and actionable advice on how a solid, strategy-first approach is essential for sustainable business growth, urging listeners to move beyond shortcuts and invest in a holistic marketing plan.
5 Marketing F*dges to Fix Before Year-End: Avoiding the Roller Coaster – Building a Stable Pipeline for Your Business
Episode 59
Discover actionable strategies to break free from the feast-or-famine cycle in your marketing. Christy Mitchell tackles the common pitfalls that come when client work takes priority and marketing efforts fall by the wayside. Learn how to maintain a consistent marketing presence—even during your busiest seasons—by creating a minimum viable plan, setting non-negotiables, and leveraging accountability to keep your pipeline healthy. Perfect for client-centered service providers who want to achieve sustainable business growth and avoid that dreaded rollercoaster.
5 Marketing F*dges to Fix Before Year-End: Escaping Random Acts of Marketing – How to Stop Winging It
Episode 58
Discover the most common marketing mistake holding businesses back—random acts of marketing without a clear strategy. Kristi Mitchell, a marketing strategist for mission-driven service providers, kicks off her Q4 Kickstart series by breaking down how to move from scattered efforts to a focused marketing plan. Learn how to use the marketing funnel framework (attract, convert, nurture, close) to organize, prioritize, and optimize your marketing activities, so you can finish the year strong and stop feeling overwhelmed. Perfect for business owners who want clarity, direction, and tangible results from their marketing efforts.
Bridging the Gap: Turning Brand Clarity into Powerful Website Copy
Episode 57
Kristi Mitchell sits down with award-winning copywriter and brand messaging consultant Beth Knaus to talk about the biggest mistakes business owners make when redoing their websites. They unpack the crucial difference between brand assets and actionable messaging, why strong copy and authentic voice matter, and common pitfalls of relying solely on AI for website content. Beth shares actionable advice on finding your unique voice, connecting brand, design, and copy, and the importance of continuously evolving your marketing and messaging. Whether you're refreshing your website or just starting your business, this episode is packed with expert insights on creating genuine, effective marketing communications that attract your ideal clients.
Building Relationships, Not Robots: Winning Clients Without Losing Yourself
Episode 56
Discover some of the biggest marketing missteps business owners make when outsourcing, with guest Darnell Brown sharing his firsthand experience hiring a marketing agency for cold outreach. Key topics include red flags to watch for when agencies promise guaranteed results, why "cut and paste" messaging can backfire, and the impact of automation versus authentic, human connection. Darnell and host Kristi Mitchell offer actionable advice for creating genuine relationships, tailoring your outreach, and embracing a more thoughtful, human-centered marketing approach in the age of AI.
Surviving LinkedIn Lockout — Why Your Business Needs More Than One Platform
Episode 55
Miranda Von Fricken joins host Kristi Mitchell to share her journey from relying solely on LinkedIn for business growth to embracing a more diversified marketing strategy. Hear Miranda’s real-life marketing missteps, including her panic moment when she was unexpectedly locked out of LinkedIn, and how it inspired her to build her email list and expand her marketing ecosystem. This episode explores the importance of not putting all your eggs in one social platform basket, nurturing relationships beyond social media, and staying authentic in your marketing efforts. Perfect for entrepreneurs and business owners looking for candid advice and actionable tips to un-fudge their marketing approach.
Stop Stepping Over Your Best Marketing Opportunities
Episode 53
Join host Kristi Mitchell and guest Kris Ward as they unpack the common marketing missteps entrepreneurs make—especially those missed opportunities hiding in plain sight. Kris shares her journey from overworking to building a business that supports her life, and explains how overlooking seemingly "small" client questions can actually be a major differentiator. Discover strategies for connecting more authentically with your audience, the value of addressing misconceptions, and why it's crucial to align your business and marketing with the life you want to lead. Packed with actionable takeaways and memorable analogies, this conversation is a must-listen for any service-based business owner wanting to make their marketing (and business) work better for them.
Integrity Over Income: The Truth About Marketing Recommendations
Episode 52
Join host Kristi Mitchell and guest Maria Platusic as they explore the importance of integrity and customization in marketing. They discuss common pitfalls business owners face when working with marketing providers, the dangers of one-size-fits-all solutions, and how to ask the right questions to ensure your unique needs are met. Discover actionable advice on building trust with marketing experts, choosing sustainable strategies, and finding the right fit for your business’s long-term goals. Perfect for mission-driven service providers seeking authentic, client-centered marketing guidance.
From Summit Stress to Business Growth: Lessons From Investing Before You’re Ready
Episode 51
Lisa Mallis joins Kristi Mitchell to reflect on early business mistakes, the challenges of marketing to the wrong audience, and the consequences of taking on projects outside your zone of genius. They explore the importance of investing in the right support, learning from setbacks, and trusting your instincts as an entrepreneur. The conversation highlights real-life lessons about niching down, evolving your ideal client, and balancing ambition with staying true to yourself and your values.
Why Live Launching Isn't for Everyone – Trusting Your Gut in Marketing
Episode 50
Kristi Mitchell interviews business growth strategist Michelle DeNio about her marketing journey, focusing on the highs and lows of live launching. Together, they explore why certain marketing strategies—like open-and-closed cart launches—might not feel aligned for every business owner, and how tuning into your energy and preferences can lead to more authentic and successful marketing. Michelle shares her transition to evergreen offers and emphasizes the importance of picking marketing tactics that are both effective and enjoyable. The conversation is packed with real advice on overcoming burnout, finding your unique approach, and building marketing strategies around what truly works for you.
Authenticity, Automation, and Analytics: Winning Strategies from 19 Years in Business
Episode 49
UnF*dge Your Marketing host Kristi Mitchell sits down with Allen Falcon, CEO of Cumulus Global, to explore the ups and downs of transforming marketing strategies in a tech-focused business. Allen shares his journey of consolidating multiple marketing systems into a single platform, the impact of data-driven decision making, and the power of streamlining processes for greater efficiency. The conversation highlights embracing imperfection, setting firm deadlines to drive progress, and the importance of authenticity and relationship-building in marketing. Listeners will gain practical insights on leveraging technology, evolving messaging for ideal clients, adapting nurture strategies, and keeping marketing fresh and effective through periods of change.
Overcoming Cookie-Cutter Marketing: Finding Your Authentic Voice
Episode 48
Ashley Cox joins Kristi Mitchell to share candid stories about her early marketing missteps—including investing in overly rigid, cookie-cutter marketing programs that didn’t fit her unique business or voice. Together, they explore lessons in overcoming overwhelm, finding authentic strategies that align with your personality, and letting go of “shoulds” and shame in business. Tune in for honest insights on building a marketing approach that feels good, leverages your strengths, and creates real connections.

Episode 87
Discover why most testimonial strategies fall short and how authentic customer stories drive real business growth. Neil Carroll and Kristi Mitchell explore the hierarchy of testimonials, actionable tips for capturing impactful feedback, and methods to turn client insights into powerful marketing assets. Whether you're just starting out or looking to take your testimonials to the next level, this episode offers practical advice to boost trust and credibility for your business.